Where we start
Three agents we deploy first
Audience: Freight forwarders, 3PLs, port and customs operators, mobility platforms.
01
Document & Contract Intelligence Agent
BoLs, customs paperwork, tariff classifications.
Reads inbound documents, validates HS codes and tariff classifications, posts declarations and surfaces exceptions before they hit your team.
- Connects to your TMS, customs portal and document inbox
- HS-code validation and exception flagging
- Bilingual
Cycle-time and exception-rate reductions in the same range as the contract use-cases above.
Ships in 8–12 weeks.
02
Customer & Client-Care Agent
Track-and-trace, exception communication, multilingual.
Handles "where's my shipment", proactive exception comms, and high-volume status inquiries across channels - with handoff to humans on edge cases.
- Multilingual: Arabic, English, Hindi/Urdu, Tagalog
- Proactive exception communication
- Cuts tier-1 volume sharply
35–60% reduction in tier-1 cost.
Ships in 8–12 weeks.
03
Procurement & Vendor Operations Agent
Carrier and 3PL onboarding, SLA tracking, vendor risk.
Onboards new carriers and 3PLs, screens for risk, monitors SLA adherence and surfaces under-performers.
- Connects to your TMS and vendor master
- SLA tracking with proactive alerts
- Vendor-risk screening built in
30–50% AP and SLA exception reduction.
Ships in 8–12 weeks.